Cultural intelligence

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Cultural intelligence or cultural quotient (CQ) is a proposed measure of an individual's ability to adapt to interactions with people from other cultural backgrounds.^[1] The concept was introduced by London Business School professor P. Christopher Earley and Nanyang Business School professor Soon Ang in their 2003 textbook Cultural Intelligence: Individual Interactions Across Cultures.^[2]^[3]

The authors argued that, while cultural intelligence is comparable to emotional intelligence (EQ), individuals with a high EQ can grasp "what makes us human and, at the same time, what makes each of us different from one another." In contrast, individuals with a high CQ can discern universal, individual, and non-idiosyncratic features within the behavior of a person or group.^[4] The authors identified behavioral, motivational, and metacognitive aspects of cultural intelligence.^[5]

Four CQ capabilities[edit]

The authors described four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action). CQ Assessments reports score on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.^[6]

References[edit]

^ Earley, P. Christopher; Mosakowski, Elaine (1 October 2004). "Cultural Intelligence". Harvard Business Review. ISSN 0017-8012. Retrieved 9 December 2023.
^ Earley, P (2003). Cultural intelligence: individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
^ Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
^ Earley, P. Christopher; Mosakowski, Elaine (1 October 2004). "Cultural Intelligence". Harvard Business Review. ISSN 0017-8012. Retrieved 29 October 2023.
^ Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
^ Livermore, David (2009). Leading with Cultural Intelligence. New York: AMACOM. ISBN 978-0814449172.

Further reading[edit]

Earley, P. Christopher; Ang, S. (2003). Cultural intelligence : individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
- Bhagat, Rabi S. (2006). "Review of Earley and Ang, Cultural Intelligence, and Hooker, Working Across Cultures". Academy of Management Review. 31 (2): 489–93. doi:10.5465/amr.2006.20208695. JSTOR 20159217.
Ang, S. and Van Dyne L (eds). (2008) "The Handbook of Cultural Intelligence." New York: ME Sharpe ISBN 9780765622624
Livermore, David A. (2011). "The Cultural Intelligence Difference." New York: AMACOM ISBN 978-0814417065
Middleton, Julia (2014). "Cultural Intelligence: CQ: The Competitive Edge for Leaders Crossing Borders." London: A&C Black Business Information and Development ISBN 978-1472904812

v t e Culture
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Sciences	Cultural anthropology Cultural astronomy Cultural ecology Cultural geography Cultural neuroscience Cultural studies Culturology Culture theory
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Four CQ capabilities[edit]

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